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Would your company benefit from a training program that:

  • Brings value to your sales staff every minute they are out of the field?
  • Delivers coordinated quality content from different departments, companies or partners?
  • Attracts rooms full of right attendees?
  • Is on time, on budget and target?
  • Results in just the right action and activity?
  • Offers content this is just perfect for the audience?

And answer ‘yes’ to any of these questions, Racicot & Associates can help make your next program be even more successful.   Considering training for your worldwide sales organization?  You may be interested in A Passport Isn't Enough by Janette Racicot.

Here are some examples of our many international and domestic training programs:

International Sales Training - Design and Management

Program: Ken Wax Sales Training Workshops
Delivering effective sales training on four continents is a complicated and challenging task. Racicot & Associates was engaged by Ken Wax Workshops to proved support and management for Ken Wax Sales Training Workshops worldwide in 1998 and 1999.

Results: R&A designed and implemented workgroup exercises in dozens of cities including Sao Paulo Brazil, Sydney Australia, Singapore, Seoul South Korea and Hong Kong. Managed all customer service processes including requests for information, event registration, confirmation and payment. In addition to program and customer service management, assisted in curriculum design and development.

Success: All attendees on all continents consistently rated as high quality, well run and a high return on investment.

Software Reseller Telesales Training

Program: Lotus Development, ASAP, Stream and other resellers
Training inside telesales resources to recognize new opportunities and confidently describe them to customers is an ongoing challenge. Racicot & Associates was engaged to design and deliver a series of uniquely effective training sessions to four of the industry's largest resellers of Lotus

Results: Racicot & Associates researched, designed and delivered customized training for hundreds of telesales representatives.

Success: Training rated highly creative, effective and uniquely useful. R&A’s program described as the best training ever delivered to telesales by any vendor.

Business Partner & Channel Program Design and Management

Ken Wax/Total Quality Selling -- Sales Training Workshops
Identifying and locating the right channel sales and technical managers program and attracting them to a training workshop is a challenging project. Racicot & Associates was engaged by Total Quality Selling to ‘fill the seats’ with exactly the right audience inn dozens of workshops across North America

Results: Racicot & Associates delivered turnkey program management for US and Canadian channel training including marketing, registrations, on site

Success: Workshop events filled by exactly the right managers in all cities. Attendees rated training extremely useful and exceeding their expectations.

341 Trapelo Road
Belmont, Massachusetts 02478
Tel 617.484.3201 | jracicot@jracicot.com