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Janette Racicot has published dozens of articles in many important business magazines and journals. Many have been reprinted and are being used as training tools in companies and educational institutions.

 

This area of the site will reprint a selection of articles and excerpts. 

It will be changed periodically.

 

Non sales employees play a major role in the technology sales process, yet their training in customer communication skills is woefully neglected.

For more, read:  Teach Your Techies To Connect by Janette Racicot

Published in Technology Meetings Magazine

I have a new idea for “Survivor” and you stand a good chance of making it onto my show. It's going to be called “Survivor — Trainer Version.” Here's how it will work.

Strategies for Training Survival by Janette Racicot

Published in Technology Meetings Magazine

 
     
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